Customer Success

Win back an at-risk account

Re-open the conversation before they churn.

When to send it

Usage is down and the renewal is wobbling. A warm, no-agenda gift reopens the door and reminds an at-risk customer there are humans on the other side — buying you the meeting to make it right.

A message to start from

"It's been a minute and I wanted to reach out — genuinely, no pitch. Pick something on us, and I'd love to catch up whenever you're free."

Your recipient picks one of these

They choose a single item — they don't receive the whole set.

Carhartt Midweight Crewneck Sweatshirt
Carhartt Midweight Crewneck Sweatshirt
$92.08
The Originals Collection
The Originals Collection
$78.99
OGIO Apex Rucksack
OGIO Apex Rucksack
$91.48
Carhartt Rugged Professional Canvas Mesh Cap
Carhartt Rugged Professional Canvas Mesh Cap
$42.78

We'll create branded designs for these products, review them, then you can build a gifting form and send it.