Privacy Policy
Last updated: January 13, 2025
Introduction
Send Better Swag ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Personal Information
- Name and contact information (email, phone, address)
- Company information and billing details
- Account credentials and preferences
- Communication records and support interactions
Usage Information
- Device and browser information
- IP addresses and location data
- Usage patterns and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide and improve our swag fulfillment services
- Process orders and manage your account
- Communicate about your orders and our services
- Customize your experience and provide support
- Comply with legal obligations and prevent fraud
Information Sharing
We may share your information with:
- Service Providers: Third-party vendors who help us operate our business
- Fulfillment Partners: Companies that help manufacture and ship your swag orders
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your information, including encryption, access controls, and secure data transmission. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request data portability
- File complaints with supervisory authorities
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@sendbetterswag.com